Mobile: (021) 991 917

Business Growth Specialists

Home
SERVICES
ABOUT
BreakThrough Women In Business
BreakThrough Women in Trades
Sales Game Changer Program™
Contact Us

You are here: Home / Archives for Blog

‘Good’ Customer Service is not ‘Good Enough’

June 26, 2014

In 2012, Good Customer Service is not Good Enough… We now talk about the ‘Customer Experience’ and this is an integral part of our business and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we … [Read more...]

Filed Under: Blog

Catching That Elusive New Customer

June 26, 2014

Being in business these days is tough, with huge competition in all areas of business and many other attractive opportunities available for customers, together with the fact that we are smarter shoppers these days, makes it harder to gain the … [Read more...]

Filed Under: Blog

Standing Out From The Crowd

June 26, 2014

What sets you apart from the rest? Starting a business can be daunting, there is so much to do and business owners usually start with a rush of activity, then in time interest in your goods or services seems to lose popularity. It’s not entirely … [Read more...]

Filed Under: Blog

Systems That Work For Your Business

June 26, 2014

Starting a business is exciting and challenging; however after the initial surge of activity the day to day running of your business can become routine and repetitive. Once busy and thriving you may then find yourself reacting to requests or … [Read more...]

Filed Under: Blog

« Previous Page
1
…
3
4
5

Power Profit Growth Session

Free Report

eBook

Client Success Stories

No other business advisors/coaches come close to Fiona…
I have been working with Fiona just over a year and she has helped me build my business to what it is today. I have had a 75% increase in turnover. I would highly recommend taking the steps to bring Fiona on board in your business. I have come across many business advisors/coaches but no one comes close to the service and hands on approach like Fiona.

Pauline Stockhausen – Social Soup NZ

On – the – mark Business Planning
Fiona has been providing me with on-the-mark advice around my business development for the coming year. It’s her determination to see her clients succeed that makes Fiona stand out. Not for her ‘advise . . . and walk away.’ Fiona follows up, provides the structure and advice founded in experience to develop a strong business plan that works. Of course, it’s over to her clients to actually do the doing – and Fiona’s got the systems at her fingertips and the ability to whip-crack (nicely) so we develop that self-discipline to carry out the required actions. Value? Yes. Great to deal with? Yes. Results? Yes – if you follow Fiona’s advice.

Helen Slater – Strata Communications

Recently expanded my business
I have recently moved into a beautiful new Beauty Therapy Salon, and it is all since working with Fiona Clark from BreakThrough Business Solutions. She has given me the confidence to set goals, to have a vision and to believe in myself. The Business Planning process and strategies she developed were unbelievable, and my business has successfully expanded. I have a great business that I love coming to every day. I am so grateful for all the help and support I’ve had. Thank you!

Christina Boyd – Esetic Beauty Therapy

Now we are more customer focused rather than product focused
We have worked with Fiona to help increase our business and also for Staff Sales Training in our retail stores. We have good staff and have done training ourselves in the past, but it has been more product focused rather than customer focused. Fiona has helped us to work on our approach, add value to our customers, recommend the ‘right’ kind of product and change the way we focus on targets with staff. Her support and attending of staff meetings has been great and her advice invaluable.

Sarah Dodson – The Prenzel Shop

New Clients and Secured Stronger relationships…
We hired Fiona from June 2012 through to December 2012 to upgrade our business systems and implement new strategies to increase our company profile and client base. A Business plan was developed that when followed enabled the admin side of the business to become more efficient. This in turn allowed us to focus more on creating and distributing new marketing material to new clients. As a result of the knowledge and expertise that Breakthough Business Solutions has shared, our business has secured new clients and solidified relationships with existing ones. We have experienced growth throughout our time working together and there is no doubt that we will continue to do so in the future.

Stu Finch – Elixir Events

Fiona ‘GOT’ my business and what it was about’’
Fiona was highly recommended to me by another business person who said to me “Fiona turned my business around”. So I met with Fiona and knew instantly that she “got my business and what it was about”. I was drawn to Fiona also by her expert knowledge and experience in sales and marketing. Fiona is thorough, detailed and very personable. She is a pleasure to work with.

Kirsten Laurence – Managing Director – Proficient Debt Recovery

Huge Growth Rate in my business…
I started working with Fiona in October 2012 on my 2 Physiotherapy clinics in Christchurch and Auckland. Since working with her, she has helped me achieve a huge growth rate in terms of patient numbers, resulting in an increase in turnover. I love working with Fiona as she has reputable experience as well as strategies that really work. She is also innovative and motivating, which I believe has helped me to see the increase in my business that I wished. I highly recommend her to anyone as a business consultant!

Ariel Chuang – LifePhysio

Wealth of knowledge when it comes to growing a business
Fiona certainly has a wealth of knowledge when it comes to growing a business, strategic thinking and actual marketing. I can not express my appreciation enough, for the structured sessions each and every time. She allocated ample time to understand me, my business and my clients and what opportunities I can derive, before the actual process started. I believe this is what made this programme very unique, valuable and a success. Not just a copy and paste programme, as there is so much to choose from when looking for help, rather one filled with valuable tools, processes and direction. The fact that she extracted the absolute best from me, re-iterating my strengths and focusing on those, got my confidence right up there, thinking big and putting plans and goals in place. The accountability that she embeds in achieving those small ‘wins’ every week, as we worked through the process was just great. I am on my way to reaching new heights in my business and building a great brand, growing from strength to strength. Looking forward to continue my journey with Fiona going forward. Thank you
Karin Blaauw – Barfoot & Thompson

I’m excited again about my business
As a small business owner Fiona gave me the confidence to think about my business differently. I have been in the Travel Industry nearly 20 years, and after working with Fiona I have increased the leads I am getting and turning those leads into actual sales. She has helped me identify new opportunities, put good structures and processes in place, and take control of my business which has had a huge impact. She has enabled me to get excited again about my business and working with her is the best thing I could have done.”

Anita Gatley Travel

Staff have really stepped up and even surprised themselves…
Fiona has helped us look at our business from a totally different perspective. She has helped us to develop new strategies and approaches and we are working more ‘on’ the business rather than being consumed by it. The staff training we have had has gone very well and the staff have really stepped up and even surprised themselves by what they have achieved. Fiona makes you accountable to yourself and has a fabulous way of working. I would definitely recommend her.

Mavis Griffiths – The Prenzel Shop

We’re set up for the future and expanding even further…
When deciding to grow our firm, we needed to know how to go about it in a sustainable way. During the time we worked with Fiona we developed a Business Plan, Action Plan, created marketing material, identified who to target our business towards and achieved great results. Better systems helped us to set aside time to focus on the running of the business – something we had previously struggled to do. We have now set our business up for the future and are looking at expanding further in the next 12 months, comfortable in the knowledge that we have the skills and procedures in place to do so.

Jeff Cook – Director – Jenco Electrical

The difference between surviving and now thriving
I am a personal trainer and have been in business for many years, so motivating others to achieve, is what I do. I discovered Fiona whilst reading her business coaching article in NZ Business Magazine. That was the light bulb moment I needed. She was going to be my business personal trainer. Fiona encouraged, guided, inspired, but mostly motivated me to achieve. Her knowledge for business is outstanding and her ability to get results without adding pressure made it exciting and fun for me. Sometimes in business we need an extra pair of eyes, to see what we have and how we can build and Fiona was those eyes. Fiona was the difference between my business just surviving and now thriving. I would encourage anyone to get Fiona on board, no matter how experienced or long you have been in business.
Angela Hewson, Director – Her Fitness Ltd

We have increased turnover by 30-40% in 3 months!!!
Fiona was recommended to me by a colleague of mine, and I am very pleased I made contact with her. She has helped me come up with new strategies and a new way of thinking to help increase my business. Now instead of patchy bookings, the clinic has solid bookings in advance and turnover has increased 30 – 40% in 3 months.

John Cullen – Queen Street Osteopaths

Opened my eyes to different strategies
Today’s economic situation is tough for a lot of us, so it made sense to me to bring in outside expertise to help me increase the practice. Fiona has shown me simple, cost effective ways to increase my business and get results. We have achieved an awful lot since working together and she has opened my eyes to using different strategies which has had a great impact. I would recommend talking to Fiona who really knows what she is talking about.”

Dr R Taylor

I have been working with Fiona just over a year and she has helped me build my business to what it is today. I have had a 75% increase in turnover. I would highly recommend taking the steps to bring Fiona on board in your business. I have come across many business advisors/coaches but no one comes close to the service and hands on approach like Fiona.
Pauline Stockhausen – Social Soup NZ

Simple but effective ways to get new customers
Fiona helped me to stay on track with my business; put good systems in place, identified opportunities for growth, and implemented various strategies to increase the business. Fiona showed me what steps to take to improve and grow my business. She created a simple but effective way to help new customers with decision making which led to increased orders of product. She is absolutely passionate about what she does and helps business owners to get there.
Marina Korovkina – Basilur Tea New Zealand

Great Results
Fiona has assisted me in taking my business to the next level. Although we were doing all the right things we weren’t getting the results we wanted. Fiona helped us to do everything better. From planning, strategy to follow through, she has helped us achieve better results overall and the results are above expectations! I highly recommend you talk to Fiona if you are considering looking for a business coach who will give you value for money, and great results.

Jess Daniell – Director –Sendsational Gifts

Another fantastic seminar from Fiona at BreakThrough Business Solutions. I have been to many seminars but Fiona certainly stands out from the crowd. Thanks for sharing your wealth of knowledge and winning strategies , I look forward to implementing these and reaping the rewards!!!
Sara Morles – Business Development Manager – Peter Hay Group

Our Bank Manager wanted to know how we got these results!!

In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We got Fiona on board and started developing new ideas and growth strategies. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.

Joanne Kitchen – Director Northcross Physiotherapy & Rehabilitation

Incredibly talented business growth specialist
Fiona is an incredibly talented business growth specialist. Her values-centred guidance challenged us to think beyond just “web solutions company ” and focus more on finding our specialization that would capitalize on our passions and strengths. Her knowledge of so many industries, and her willingness to connect us are particularly valuable. Her uplifting, positive, and fun personality make her easy to open up to and enjoyable to work with. She has not only been a mentor, but her strategies and lessons have inspired and motivated us to take our business forward in the right direction. Fiona is truly one-of-a-kind, and I would recommend her to anyone looking to grow and scale their business.
Jaline Pietroiusti – Founder – The Odd Wave

Leadership skills I gained from her services immeasurable
I would highly recommend Fiona as a Business Coach and Mentor, her hands on approach and analysis of your business really helps it to move forward. I found her manner approachable and knowledgeable. When working together we worked on systems, marketing and leadership. I found the leadership skills I gained from her services immeasurable and it has helped propel me forward in my skills to take my business forward. With the skills I learned in Marketing and structures we put in place it has allowed me to pivot quickly in times of change and uncertainty. She has been a pleasure to work with.
Sarah Hopkins – Director / Hibiscus Neuro Rehab

Fiona gave us the simple steps and practical strategies to succeed in 2014…
We contracted Fiona to help formulate a practical Business Plan for the next 12 months. She was generous with her time and expertise, quickly grasping the nature of our business and identifying the main issues needing attention. Fiona is highly organised and motivated, with a great sense of humour and a determination to see her clients succeed. We have enjoyed working with her and now have a clear step-by-step plan to implement, along with practical strategies to make it easy.

Sonya Berger – General Manager – South Trade

We now have a plan that will Ensure Success!
“We have recently received some business planning and growth advice from Fiona Clark from BreakThrough Business Solutions. Fiona was amazing to work with. She was well organised, had some great strategic initiatives and helped us articulate a workable business plan. We have always tended to be reactive, rather than proactive and Fiona has helped us put together a business plan for the future which will ensure success. If you’re serious about planning and growing your business, I highly recommend that you talk to Fiona now!”

Daniel Hunt – Managing Director – Daniel Hunt & Associates Limited (DHA)

Staff Training / Seminar
“Fiona has been great to work with. When we met she listened well and grasped the nature of our business quickly, and then worked closely with us to plan an effective staff team day. Her communication was prompt and clear, and the programme she mapped out was spot on for what we wanted. The actual day was delivered professionally, with warmth and fun. Staff enjoyed themselves and learnt lots at the same time. I would highly recommend Fiona and we are looking at how we can work with her again.”
Vicki Sykes – CEO – Friendship House

Seen a marked increase in turnover of more than 40%
After working with Fiona for the past eight months I have seen a marked increase in the turnover of my business of more than 40%. Fiona has helped to develop clear strategies for marketing, and put in place a structured approach that will allow the business to continue to grow long after the association with her ends. The strategies suggested by Fiona were low cost (some around $50) and produced an impressive return on investment. Fiona’s influence has helped to give greater direction, focus and results to my business.

James Hutchinson – Total Osteo

Future-proofed my business
There are times in business when a fresh set of eyes and world experience is essential for you to grow, change or just reset. I have owned my own businesses for over 20 years, I approached Fiona for mentoring and coaching as we were/are going through an exceptional growth phase. It was one of the best decisions I have made, especially as it was proactive (rather than trying to put out fires). Fiona has helped guide my business through constructive input into systems, staff management, time management and so much more, her insights have helped shape us so we are in a future-proofed position. If you are considering a business influencer take the time to have a coffee with Fiona!
Matt Piggin, Director – Millin Ltd

A genuine desire to help others
Working with Fiona has been amazing. She really helped me to gain more clarity on the priorities for my business over the next 12 months. What I appreciated most about Fiona’s style was that she really listened to my needs, niche, goals and working style and was able to deliver a really practical plan that meets both personal and business outcomes. She does all this from a genuine desire to help others. Thank you, Fiona.
Shalini Perera

Our Bank Manager wanted to know how we got these results!!
In the past couple of years, we have had changes in ACC funding which affected our business and resulted in a large decline in turnover. We needed to change the way we did things and look at our business differently. We got Fiona on board and started developing new ideas and growth strategies. We have a number of staff and needed to work on establishing a more sales rather and service mindset. Our turnover increased to the point our Bank Manager noticed the results and wanted to know how we were increasing business! And Fiona has also given us a new skill set we didn’t have before, which adds strength to our business.

Jo Kitchen – Northcross Physiotherapy & Rehabilitation